Your Privacy
Last updated: 2026-10-13
This policy explains how Countertops Pasadena ("we") handles information collected through countertopspasadena.com.
What you share with us
- Information you give us: name, phone, email, ZIP code, the service you need and any message you write.
- Call information when you phone us: your number, call time and length, and where enabled a recording and transcript.
- Basic technical data: the page you were on, the referring source, browser type and IP address.
How the information is used
- Replying to you and arranging an estimate or service visit
- Completing the work you ask for
- Keeping out spam and fraudulent submissions
- Understanding which pages lead to requests
Sharing
Only the providers that support this site and our phones, and the technicians assigned to your job, receive your details, and only so they can help with your request. We do not sell personal information.
How long we keep it and how we protect it
We keep request records only as long as needed for the purposes above and protect them with reasonable safeguards. No method of transmission is completely secure.
Contacting you
We contact you about your request by phone, text or email, as you asked us to. Carrier rates for messages and data may apply. To stop text messages, reply STOP.
Your choices
Call (626) 654-3586 or use the contact form on this site if you want a copy of the information we hold about you, a correction, or deletion.
Children's privacy
The site is meant for adults arranging work on a property. We do not knowingly collect information from children under 13.
Updates to this policy
If this policy changes, the new version will be posted here with a new date at the top.